Privacy Policy
At Sayali Creations, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
- We collect personal information including: name, email, phone number, billing/shipping address, payment details (handled securely), and device data when users browse or make purchases.
- Additional information such as user preferences, browsing behavior, and interactions with marketing emails may also be collected to improve the user experience.
- Sensitive data such as payment information is processed only through secure third-party payment gateways.
2. How We Use Your Data
- Personal data is used for order processing, delivery, customer support, personalization, and marketing communications (if opted in).
- Data may also be used to improve website functionality, product recommendations, and overall shopping experience.
- Aggregate, anonymized data may be analyzed for business insights, trends, and reporting purposes.
3. Third-Party Sharing
- Data may be shared with trusted service providers such as payment gateways, delivery partners, and analytics platforms to fulfill orders and improve service.
- Sayali Creations does not sell or rent personal information to third parties.
- Third-party partners are required to follow strict confidentiality and security guidelines.
4. Cookies & Tracking
- We use cookies and similar technologies to improve user experience, remember preferences, track shopping cart activity, and analyze site performance.
- Customers may manage or disable cookies via their browser settings; however, some website features may not function properly without cookies.
5. Data Security
- Reasonable measures are taken to safeguard personal information, including encryption, secure servers, and access restrictions.
- While we implement industry-standard security, no method of data transmission over the internet is 100% secure.
- Customers are responsible for maintaining confidentiality of their account credentials.
6. User Rights
- Users may request access, correction, or deletion of their personal data in accordance with applicable privacy laws.
- Users can opt-out of marketing communications at any time by following unsubscribe instructions in emails or contacting customer support.
- Requests for data access or deletion will be processed in a reasonable timeframe, and exceptions may apply if data must be retained for legal, accounting, or regulatory purposes.
7. Policy Updates
- We reserve the right to update the privacy policy at any time.
- Changes will be posted on this page with an updated date, and continued use of the website constitutes acceptance of the updated policy.
- Significant changes affecting user rights or information usage will be communicated through prominent notifications or email alerts where applicable.
8. Contact Information
- For questions or concerns regarding this Privacy Policy or your personal data, customers can contact Sayali Creations via email, phone, or website contact form.
- Our team is available to address privacy-related inquiries, resolve concerns, and assist with exercising your privacy rights.